How to make an enquiry

  • YOU CAN MAKE AN ENQUIRY

     

    • To ask for information about your dealings with banks.
    • To find out about your rights regarding transparency and consumer protection.
    • To help you make decisions about the most common banking products and services.
  • HOW TO SUBMIT YOUR ENQUIRY

     

    Banco de España

    Market Conduct and Claims Department

    C/ Alcalá 48

    28014 Madrid