Law 7/2017 regarding alternative dispute resolution for consumers

The purpose of this Law is the legal transposition of the European Directive on Alternative Dispute Resolution (ADR) to guarantee the existence of alternative dispute resolution entities to comply with the conditions established by the European regulation.

The Law 7/2017Abre en ventana nueva refers to both national and international contractual disputes between consumers and traders, over a product or service, regardless the market sector.


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