What you can do directly at the Banco de España
30/01/2025
The Banco de España is not a commercial institution and therefore does not offer financial services to individuals, but it does provide information and a range of useful services.
For you to have them at hand, we highlight the most frequent ones with direct links.
- Obtain information about CCDs or Customer OmbudsmenAbre en ventana nueva so that you can file a complaint with your bank.
- File a complaintAbre en ventana nueva with the Banco de España.
- Make an enquiryAbre en ventana nueva as a user of banking services.
- Request your credit reportAbre en ventana nueva from the Banco de España’s Central Credit Register or rectificationAbre en ventana nueva of the information held there.
- Learn about the fees and interest ratesAbre en ventana nueva for financial services and compare payment account feesAbre en ventana nueva.
- Subscribe public debtAbre en ventana nueva and open a direct accountAbre en ventana nueva.
- Learn about or use the services and processes for banknotes and coinsAbre en ventana nueva.
- Learn about digital certificates and electronic signaturesAbre en ventana nueva accepted by the Banco de España.
- Find out if an institution is registered with the Banco de España.Abre en ventana nueva
- Obtain statistical informationAbre en ventana nueva.
In addition, if you are interested in the economy, you can use our LibraryAbre en ventana nueva and request access to our Historical Archive.Abre en ventana nueva
All this information and any other of interest is available on our Bank Customer Portal,Abre en ventana nueva official websiteAbre en ventana nueva, Virtual OfficeAbre en ventana nueva and X @BancoDeEspana accountAbre en ventana nueva.
