Basic payment accounts. Do you make more than 120 account transactions in a year?


The Bank Customer Portal has all the information you need regarding basic payment accounts.

As a holder of one of these accounts, the maximum fee that your bank can charge you is €3 per month. Basic payment accounts are provided free of charge to vulnerable customers. The fee includes up to 120 annual payment transactions in euro within the EU (direct debits and transfers made in-branch or using online services).

Your bank will be entitled to charge you a fee if you make more than 120 transactions in a year. This fee will be capped at the average amount charged by the bank for transfer and direct debit services during the twelve months leading up to that information being reported to us.

This information is sent to us quarterly and can be found via the link at the bottom of this Banco de España web pageAbre en ventana nueva


Want to know more about basic payment accounts? Be sure to visit our financial universe.

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