COVID 19 Banco de España

12/01/2021

Since the beginning of the crisis caused by Covid-19, the Banco de España has been working to facilitate citizens' access to the information necessary for their relationship with financial institutions to develop in a climate of trust.

With this aim in mind, the Bank Customer Portal offers useful information with answers to any doubts that may arise at this time.

• Moratorium on payment of fees.
• Measures supplementing the loan moratorium.
• Sectoral moratoria.
• Moratorium for the transport sector.
• The deadline por applying for moratoria has expired.
• Extension of the deadline for applying for a legislative moratorium.
• Extended deadline for applying for moratoria on loan repayments.
• Code of Good Practice - ICO guarantee financing
• Extraordinary measures to support business solvency.
• Official Credit institute (ICO) guarantees.
• Second tranche of the ICO guarantee facility.
• Financing to tenants.
• Difficulties in paying the mortage.
• What happens when an account holder dies.
• Open an inheritance account.
• Credit card payments.
• Bank safely online from home.

Link to the Banco de España’s measures relating to COVID-19Abre en ventana nueva.